Terms & Conditions
Confidentiality
Whatever you tell me in a session is strictly between you and me. Once you have become a client, I must protect your confidentiality, so should we meet in public, I will not say hello or acknowledge you first. I also won’t become your friend on social networks such as Facebook or Twitter.
In exceptional circumstances, where I am concerned for your well-being, or that of others, I may find it necessary to seek help elsewhere, which I would talk to you about first. I take details of your doctor when we first meet, but I would not talk to them without your permission.
Sessions
Sessions last an hour, arranged on a regular basis to suit your requirements. You can see me weekly, fortnightly, monthly – whatever suits your time and budget (depending on availability as well).
Fees and payment
Sessions cost £45.00 each for counselling and £45 for hypnotherapy (stop smoking sessions are charged differently). You can pay by credit or debit card, cash, or direct to my account using online banking. Please pay for your first appointment in advance online (I will send details when you make the booking). This appointment can not be confirmed until payment is made.
Cancellations
If you cannot make a session, you’ll need to let me know by 9am the preceding day. There is a charge for the session if I can’t fill the slot and you haven’t given me sufficient notice. I cannot book further sessions without payment for the missed session.
Contact outside of sessions
If you want to contact me by email or text between sessions about thoughts, feelings, stuff that has happened, or just something you want to tell me, please do so. I will let you know I have received your message, read it, and where appropriate, discuss in our next session.
Endings
You will know when you are ready to stop therapy – and it is something that we work towards from the first session. The purpose of therapy is so you don’t have to come to therapy. Please try to give me as much notice as possible though (see above).
The office
Water, tissues and a toilet are available in the office. There are steps to climb to access the room – not everyone likes them.
Other stuff
I am a member of the BACP (membership no 651324) and NCS. I work within ethical frameworks for good practice in Counselling, Psychotherapy and Hypnotherapy. I am insured and have an up to date DBS check. You are welcome to see copies of any of my certificates if you wish. I receive regular supervision which helps me with my work.